Our technicians have at least 3 years technology experience, with the average at 7 years.
Most individual services take upto an hour to carry out. Data recovery and virus removal can take longer, as well as WiFi improvement and complicated audio-visual setup. Our prices reflect the estimated time taken for the service in question.
Please ensure you have a working internet connection and power, in addition to any peripherals you'd like the technician to connect to your device. You'll also need your WiFi passwords and passwords to any software/accounts you need set up or connected.
Our charge is exactly the same whether your require the service on a next-day basis or at a later date.
Once you book, you'll get an email confirming the date, time, and other details about your appointment. We may also ask for more information or details of the products you need help with.
Additional charges may be added by the technician if additional work is needed outside of what is included in this service. You can review and agree for the additional work to go ahead.